Tarun Dua

7:30pm, 15th Feb, 2008 , Bangalore, Karnataka, India
Airtel Customer Care response to my complaint:
'Sir we have server problem and outgoing calls shall only work after two hours'

Dear Airtel,

I like your explanation. I thought you outsourced your 'server operations' to a large blue colored MNC, did you bother to sign an SLA with them.

-Tarun